FAQ

FAQ

About TAKUMI no CAVIAR
TAKUMI no CAVIAR is a comprehensive caviar e-commerce site produced by HAL CAVIAR.
Of course, it makes a great gift for celebrations,
Enjoy it as an everyday snack.
In addition, the contents of this page will be our terms of use.
Delivery and shipping charges
Delivery time
Standard shipping: Your order will be delivered within 2-7 business days.
In-season: Delivery will take place within 3 to 10 business days from the date of order.
*However, the following cases are excluded.
- If there is advance notice of a shipping delay.
- When there are long holidays such as national holidays, Obon holidays, New Year's holidays, etc.
- When there is a concentration of orders due to new product sales, etc.
*Other notes
- Specifying a delivery time is a service provided by the shipping company, so we may not be able to deliver on the specified date and time due to weather or traffic conditions, etc.
・Please note that in some areas (counties and islands), it is not possible to specify a delivery time, so we may not be able to deliver at the time you wish to receive your order.
・Please note that all orders placed after 12:00 on Saturday will be processed the following Monday. (We do not ship on Sundays or public holidays.)
Shipping Fee
Please click here for shipping details.
*Shipping costs vary depending on the product combination.